Jenn at TweetReach
posted this on September 02, 2010 20:44
We rely on Twitter's API for our tweet data, so if a tweet doesn't show up in Twitter search, then we can't access it for analysis and it won't show up in a report. To check if your account is being indexed by Twitter search, go to search.twitter.com and run a search for from:username. If no tweets show up, and you know you've tweeted something in the past few days, then your tweets are not showing up in Twitter search, and they won't show up in a TweetReach report.
Twitter has a few possible explanations for why this might be happening and what you can do about it. It seems that they're trying to remove spam and other fake accounts. However, they sometime mistakenly classify a legitimate account as spam. If you contact Twitter, they should be able to reinstate your account.
In addition, reports include tweets from the past few days and Trackers index tweets in real time. If you haven't tweeted during either of those time frames, then your tweets won't show up.
We're happy to help you figure out exactly what's going on in your particular situation, so just ask if you'd like us to take a look.